Shipping policy

**Shipping Policy**

1. **Shipping Methods:** Known Designs & Print offers shipping services for products purchased through our platform. We utilise Australia Post to ensure prompt and secure delivery of your items.

2. **Processing Time:** Orders are typically processed within 2 business days from the date of purchase. Custom orders or products may require additional processing time, which will be communicated to you upon confirmation of your order.

4. **Delivery Time:** Delivery times vary depending on the shipping method selected and the destination of the package. Estimated delivery times will be provided to you at the time of purchase. However, please note that unforeseen circumstances may affect delivery times.

5. **Tracking Information:** Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This allows you to monitor the status of your package and estimate its arrival date.

6. **Shipping Address:** Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. **Shipping Damage or Loss:** In the rare event that your order is damaged or lost during shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue.

By placing an order with Known Designs & Print, you agree to abide by the terms and conditions outlined in this shipping policy.